fe99 Terms & Conditions

1. Introduction

Welcome to fe99, an online casino and sports betting platform designed for players across Bangladesh. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and fe99 ("the Company", "we", "us", or "our"). By registering an account, accessing, or using any part of the fe99 platform, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.

These Terms apply to all products offered by fe99, including cricket betting, live casino games, slots, crash games, bingo, and any other features or services accessible through the platform. If you do not agree with any part of these Terms, you must discontinue your use of fe99 immediately. We encourage you to review these Terms periodically, as they may be updated from time to time.

2. Eligibility & Age Restriction

Access to fe99 is restricted to individuals who meet all of the following criteria:

• You must be at least 21 years of age or older. fe99 enforces a strict 21+ only policy. Underage gambling is illegal and will result in immediate account suspension.
• You must be a resident of Bangladesh or a jurisdiction where online gaming is not explicitly prohibited.
• You must not be registered as a problem gambler or have voluntarily self-excluded from any gaming platform.
• You must be the registered account holder and acting on your own behalf — proxy accounts are not permitted.

3. Account Registration & Verification

To participate in real-money games on fe99, you must register a single account using truthful and accurate personal information. The following rules govern account management:

• Each player is permitted only one account. Duplicate accounts will be suspended, and any associated winnings may be forfeited.
• fe99 reserves the right to request identity documents (National ID, passport, or other government-issued ID) for KYC compliance at any stage.
• You are responsible for maintaining the confidentiality of your login credentials. fe99 shall not be liable for unauthorized account access caused by your failure to secure your password.

fe99 may suspend or permanently close any account found to have supplied false information, engaged in fraudulent activity, or violated these Terms. All pending balances in such accounts may be cancelled without notice.

4. Deposits & Withdrawals

fe99 supports deposits and withdrawals via several popular local payment methods trusted by players across Bangladesh, including bKash, Nagad, Rocket, and Upay. The following conditions apply to all financial transactions on the platform:

• Minimum deposit amounts and method-specific limits are displayed at the time of transaction. These limits may change without prior notice.
• Withdrawal requests are processed within 1–3 business days, subject to successful identity verification. Delays caused by incomplete KYC will be the player's responsibility.
• Funds deposited into your fe99 account must be used for gameplay. Deposits made and immediately withdrawn without genuine gaming activity may be flagged as abuse.
• fe99 reserves the right to request additional verification documents before processing any withdrawal exceeding ৳20,000 BDT.

All transactions are conducted in Bangladesh Taka (BDT) unless otherwise stated. fe99 is not responsible for any currency conversion fees or delays imposed by your payment provider.

5. Bonuses & Promotional Offers

fe99 offers various promotions, including welcome bonuses, deposit match offers, free spins, and cashback programs. All bonuses are subject to the following conditions:

• Each bonus carries a specific wagering requirement (rollover). Unless stated otherwise, the rollover must be completed before any associated winnings can be withdrawn.
• Bonuses are non-transferable and cannot be exchanged for cash unless the stated rollover has been fully met.
• fe99 reserves the right to cancel any bonus if fraudulent activity, collusion, or abuse of the promotion system is detected.
• Promotions are intended for one account per household or IP address. Multiple accounts claiming the same bonus will be treated as a violation of these Terms.

6. Prohibited Conduct

Players are expected to engage with fe99 in good faith. The following actions constitute a serious breach of these Terms and may lead to immediate account suspension and forfeiture of funds:

• Using automated bots, scripts, or software to interact with the platform in any unauthorized way.
• Attempting to exploit software bugs, system errors, or payment glitches to gain an unfair financial advantage.
• Colluding with other players or employees of fe99 to influence game outcomes or manipulate results.
• Using funds sourced from illegal activities (money laundering) on the fe99 platform.

7. Responsible Gaming

fe99 is committed to promoting responsible gaming across Bangladesh. We believe that gambling should remain a form of entertainment, not a financial lifeline. If you feel that your gaming habits are becoming problematic, we strongly encourage you to use the self-exclusion tools available within your account settings, set deposit limits, or reach out to our support team at [email protected].

Players who are 21 years or younger are strictly forbidden from creating an account or placing any wagers on fe99. Parents and guardians are advised to use parental control software to prevent underage access to online gaming platforms. fe99 supports a safe gambling environment for all adults.

8. Intellectual Property

All content on the fe99 platform — including but not limited to the website design, graphics, logos, game interfaces, software, text, and audio-visual elements — is the exclusive intellectual property of fe99 or its licensed partners. You may not reproduce, distribute, modify, or create derivative works from any fe99 content without prior written permission. Unauthorized use of fe99's intellectual property may result in legal action.

9. Limitation of Liability

fe99 provides its platform on an "as-is" and "as-available" basis. While we make every effort to ensure continuous service availability, we do not guarantee uninterrupted or error-free access to the platform. fe99 shall not be held liable for any losses arising from platform downtime, technical failures, internet connectivity issues, or disruptions caused by third-party service providers.

To the fullest extent permitted by applicable law, fe99's total liability to any player — whether in contract, tort, negligence, or otherwise — shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the claim. fe99 expressly excludes all liability for loss of profits, loss of data, indirect loss, or consequential damages of any kind.

10. Amendments to These Terms

fe99 reserves the right to amend, update, or replace these Terms at any time and without prior individual notice. Revised Terms will be published on this page with an updated effective date. Your continued use of the fe99 platform after such changes constitutes your acceptance of the revised Terms. It is your responsibility to review this page regularly and remain informed of any changes. If you object to any revision, you must cease using the platform immediately.

11. Governing Law & Dispute Resolution

These Terms and any disputes arising from your use of fe99 shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which fe99 operates. In the event of a dispute, you agree to first contact fe99's customer support team at [email protected] and allow a reasonable period (no less than 30 days) for the matter to be resolved amicably before pursuing any formal legal proceedings. fe99 is committed to fair, transparent dispute resolution for all players in Bangladesh.

12. Contact Us

If you have any questions about these Terms & Conditions or require clarification on any section, the fe99 customer support team is available 24/7 to assist you in both English and Bengali.

Email us at: [email protected]